ICA

Immigration & Checkpoints Authority


Online Pre‑Notification of Change of Address (OPAD)

imgEservice

Help Page


This technical help is for Internet Explorer (IE) 6.0 and above.

  1. How to enable Javascript or VBscript?
  2. Step 1, Click on the Tools > Options at the top menu to enter the Internet Options Page.

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    Step 2, Select the Security tab on the top of the menu list.

    Step 3, Select "Internet" as the web content zone and click the "Custom Level" button.

    Step 4, At the Security Setting window, scroll down the list to Scripting > Active Scripting then select the "Enable" check box and click the "Ok" button for the Security Setting window and for the Security Tab window.

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  3. How to enable ActiveX Controls?
  4. Step 1, Click on the Tools > Options at the top menu to enter the Internet Options Page.

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    Step 2, Select the Security tab on the top of the menu list.

    Step 3, Select "Internet" as the web content zone and click the "Custom Level" button.

    Step 4, At the Security Setting window, scroll down the list to ActiveX Controls and Plugins > Download unsigned ActiveX controls and Initialized and script ActiveX controls not marked as safe then select the "Enable" check boxes of both and click the "Ok" button for the Security Setting window and for the Security Tab window.

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  5. How to set "Every Visit to Page"?
  6. Step 1, Click on the Tools > Options at the top menu to enter the Internet Options Page.

    Step 2, In the General Tab, under the Temporary Internet Files click the "Setting" button.

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    Step 3, In the Settings window, Check the "Every visit to the page" and click the "Ok" button in the Setting window and in the Internet Options window.

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Click on the buttons or links once only.
Do not use the Back or Forward button on your browser as this may end your transaction.

If you encounter any problems with this e‑service, please contact us at 6391 6366, or email ICA_IC_Unit@ica.gov.sg.

This website is optimised for IE version 10.0, 11.0, Firefox 27.0, 28.0 and Safari 6.1, 7.0, Chrome 34.0, 35.0, Opera 19, 20